We have an issue with aligning some text blocks within an email. Within Desktop it appears fine, however, within mobile, it doesn’t adjust correctly to make it image>text>image>text. Instead, it becomes image>text>text>image.
Is there a means in which you can manually override this?
Hello @JSeccombe,
Thank you for your question.
Could you please provide us with more context? All the details you can provide, including the steps you’ve followed and any screenshots, would be very helpful in understanding the issue and potential solutions.
Best regards,
Diana
Below is an example of the desktop preview where the image/text alternates between left and right.
[A screenshot of a trip to a resort Description automatically generated]
When previewed on mobile, you get a mix between text > text > image. Or image > image > text. We would like to set it so on mobile it reads text > image > text > image.
[A screenshot of a phone Description automatically generated]
[A screenshot of a cell phone Description automatically generated]
Screen shots re-added below.
Desktop
[A screenshot of a travel website Description automatically generated]
Mobile
[A screenshot of a phone Description automatically generated]
[A screenshot of a cellphone Description automatically generated]
Hello @JSeccombe, and thank you for your efforts. I appreciate your assistance, but I’m still experiencing difficulties with the images not displaying.
Given the situation, I would kindly suggest that you reach out to our support team to schedule a call. During this call, you’ll have the opportunity to share your screen, which will enable to precisely understand the issue you’re facing.
Our support team will then be able to provide real-time assistance to help resolve this matter comprehensively. Your cooperation in this matter is greatly appreciated.
Best regards,
Diana