The Super Admin on our free account has now left the company. We have access to their company email account and have reset the password for Hubspot and planned to login on that account and then assign a new Super Admin.
However, they have 2FA in place so we cannot login to their Hubspot account as the 2FA code is going to their personal mobile phone which we don’t have access to.
Is there a work around? Can someone in support help me?
Hi @richardaxis,
You can request help with this issue by submitting the form at the end of this page:
Best regards!