When you click in to the opt out page from an email I can see that all the checkboxes are ticked. It´s very confusing for a customer. Is there a fix for that problem?
Hi @EBerggren9
Trust you are doing great.
As according to my understanding all preferences are already checked on the form level.
So, you have to make chnages or make it default un-check on form level.
Hope that would help.
Thanks
Niharika Goyal