Stuck at loading

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1

Dear HubSpot Academy Support Team,

I am trying to access the Digital Marketing Certification Course, but the course page remains stuck on “Loading” and I cannot access the lessons.

I have tried refreshing the page and reopening the course, but the issue persists.

Could you please help me resolve this issue so I can access the course and continue my learning?

Thank you for your time and assistance.

Best regards,
[Your Name]

2

Hey @wwww, Sorry you’re stuck on this.

First, try opening the course in an incognito window. If it loads there, one of your browser extensions is blocking it, usually an ad blocker. Turn it off for hubspot.com, clear your cache, and you should be good. Also check that you’re logged into the same HubSpot account you enrolled with, because Academy progress is tied to that account.

Hope it helps!