Storing Device Type

Status: Idea Submitted

Hi,
Would it be possible to add Device Type to contact properties/ activity properties to be able to build lists from them?
This isn’t necessarily for emails, but more to track how effective the site is on mobile vs desktop. E.g. Form submissions = any, device type = mobile. The information seems to be stored in the platform based on the web analytics report so having this assigned to contacts will help to better segment data.

Thanks,

Chris.

We want it ,too.

We can do that on Intercom.

Yes, I would like to be able to segment by device type - it would be helpful for analytics because of apple’s mail privacy protection.

This would be amazing.

Agreed. It would be nice to report on performance by device type and/or ESP.

Yes definitely need this!

My organisation is seeking to have esign-offs for custom designed merchandise. We can send define item rates throughout ecommerce platform however we cannot get the photo of the product in front of the consumer. Having the capacity to have the photograph with the signature would be first-rate to visit the store!

This would be very helpful with Apple’s restrictions on opens. I want to send email to people who have not opened the first email but since I don’t know whether Apple users have opened or not I would like to exclude people using those devices from the re-send.

+1

Can somebody also explain to me why we have Device Type and Operating System drill-downs in the Traffic Analytics Reports for Contacts & Conversions but we do not have this as a contact property? If this info is tracked and event reported in an Analytics Report, how come you do not publish this data as a contact property which is one step before reporting?

I would love to understand this at the contact level as well for emails.
With Apple’s privacy laws preventing me from knowing whether they are
opening emails, I’d like to segment Apple and others since I can safely
re-send to people who did not open and are not using Apple devices.

Meu cliente precisa obter os dados do tipo de dispositivo que foi usado ao criar o contato, esperamos ver essa propriedade padrão implementada, pois seria de grande ajuda para segmentá-los ou até mesmo criar fluxos de trabalho.

This would be really useful information at the contact level. Please, HubSpot, make this available

Please update

This would be extremely useful, HubSpot.

This would be helpful for my company as well, as we rely on the drag and drop editor to build our emails, but cannot dictate how two column elements stack on mobile without the need for a custom templates. I was thinking we could use smart content in conjunction with a list of known mobile users to tweak how elements in our emails are arranged on mobile devices.

Crazy this post was made 3.5 years ago and they still haven’t made an update to let you filter by device type…? Cmon Hubspot…

A thread from 2021 and it is still not done… Wow, HubSpot, this one breaks all records of delays when it is something super needed