Start filling form tracking

Develop, Build & Integrate CMS Development
1

Hi all,

I am very new to Hubspot and I have been struggling with tracking formstart on our website. Meaning, someone clicks the form field, start filling, but not yed submitted the form.

I googled something about adding hidden field here: https://community.hubspot.com/t5/CMS-Development/How-to-track-when-a-user-starting-fills-out-a-form/m-p/738717 but I assume I did it wrong or something.

I also had the developers add the tracking code to the website, but GTM still do not register any clicks to the form. When I click anywhere else on the website, it shows in GTM, but not the form clicks.

I have also contacted support, they redirected me here, tortured GPT for like 6 hours, yet, nothing worked so far.

Could you give me some hints, please?

2

Hey @HonzaStark I haven’t done anything like that myself but there are a few things I can recomend:

1. You will need to make sure your HubSpot form is a “Raw html form” if you’re embedding it on an external site, otherwise it will load in an iframe and none of your scripts will work. If you’re using a HubSpot CMS page you won’t need to do this.

2. That post you linked will only show when the form has loaded and been submit, not first interaction.

3. Could you use gtm to trigger an event on the first field becoming active at all?