Hi team!
I am raising this for a customer here.
Currently, a user needs to be a Super Admin in order to insert email domains into the account’s “Never Log” list. However, this means that they would have access to all other tools as well which isn’t ideal.
Can we have a specific switch for email activity, especially for the “Never Log” feature? Thank you.
Yes, this is sooooo important and is currently taking up to much time as a user has to recognise a do not log then email it to me then I have to log it in. I should be able to assign the privilege to dedicated users. you used to be able to assign a do not log for all users out of the 365 Hubspot integration. Although i can see this would work for large businesses maybe (still not great you have to give away the keys to the castle to set a do not log for the organisation).
I feel the current set-up is a major blow for user experience and is costing a lot of time which is the opposite of why we use Hubspot .