In the last week, we have received a ton of junk leads on our demo form.
Has anyone else experienced the same?
We turned on reCAPTCHA on 4th April and it hasn’t seem to help
What strategies do you recommend to secure forms?
Hi @atotheme,
This is a tricky one and will always be a cat-and-mouse game.
As you already mentioned, you can enable Google CAPTCHA on your forms: Prevent and filter spam in form submissions
You can manually block email providers if you can identify a pattern: https://knowledge.hubspot.com/forms/prevent-spam-form-submissions#block-specific-email-domains-or-fr…
You could include a hidden field in your form, assuming that especially bots would accidentally fill this – and then filter out contacts where the hidden field is filled. (This is also called a “honeypot”.)
If there is any pattern in how contacts fill certain fields (e.g. within the message field, the email domain, first and last name), you can build an active contact list that finds these contacts and regularly delete contacts form the list. You would refine the criteria over time. Create segments
Lastly, on a hosting-level, you could check if you have settings to block bot traffic, see for example here: https://www.cloudflare.com/learning/bots/what-is-bot-traffic/
Hope this helps!
Thanks very much @karstenkoehler. We’ll try some of these methods