Some features will remain blocked

Hi,

I joined HubSpot CMS for Developers course and used the free developer account from HubSpot. When I tried to build a website to test the theme that I built, I am unable to do that. Below is the message that I got from HubSpot.

Some features will remain blocked

We weren’t able to verify your business information and are unfortunately unable to provide full access to the HubSpot platform. This is a final decision that can’t be appealed.

Somebody can help me with it?

Thank you,

Adi

Hi @ANugroho,

Thank you for reaching out to the Community!

A failed verification of business information usually means that access to the email marketing and calling tool will remain blocked, but you should still be able to use other tools in your HubSpot account. Which actions are you trying to perform? Can you make a screenshot of the error you’re seeing?

Thank you!

Cheers
Mia, Community Team

I have proble to complete the remaining practical exam to get my certificate while the screenshot error as below appeared with me

Where I have to finish the following;

Complete the practical exercise(s) to receive your certification.

You passed the HubSpot CMS For Marketers exam. But, you still need to complete the practical exercise(s) to receive your certification.

Create a Blog Post

Optimize Your Website For Search Engines

Add Smart Text to a Page

Dr. ALaa Ebada

email: alaaebada2020@gmail.com

I tried to publish a website, but the feature is disabled.

Hi @MiaSrebrnjak

Thank you for your reply.

This is the error I got. I need a website just to test my theme. But, I can’t create one because all the features under the website section are disabled.

Hi @ANugroho,

Thank you for the screenshot, I apologize for the delay.

Just to confirm - is your Theme draft mostly finished and you just need to make additional changes? Or you haven’t even started and you can’t proceed because of the suspension?

Can you send me your HubSpot account ID and more information about your business and the reason why you’re creating a Theme in a direct message via my Community Profile?

Thank you!

Cheers
Mia, Community Team

I am facing the same issue. Getting this message when I go to email marketing.

We weren’t able to verify your business information and are unfortunately unable to provide full access to the HubSpot platform. This is a final decision that can’t be appealed.

Same issue here. Can’t complete the certification.

I have the same problem to verify my account.