Social Permissions for Users

Hi! My name is Hallie, and I’m a Program Manager on the CXM Team. I’m marking this as ‘Idea Submitted’ because part of this idea is available, but not all of it. Specifically:

  • There are draft only permissions so users can create but not publish social posts, not view social at all, and options for granting access to all accounts or only ones they connected, as outlined here.
  • There are not ‘read only’ permissions available at this time.
  • There are not more granular permissions for accounts, such as being able to choose specific accounts users have access to regardless of who connected them.

If the last 2 bullet points are still features you’d find value in, please continue to leave feedback here for our product team. Any updates to these would be shared here as soon as there is more info. Thanks for your continued patience and feedback!