TL; DR I have App Object, created a permission set → View(all record). Assigned it to the user. That App object’s record not showing. confirming the issue with app object. I have tested it by giving view all permission on the contact object. That user can able to view the all the contacts not the app object. Same Permission set, i will share the SS below (hiding app object and permission set’s name). User Permission for that user updating(contact not the app object) when change the permission set. [image] [image] [image] [image] [image]

Hi @chighsmith , Thanks for the clarification. correct me if i have understood anything wrong, App object is for a specific use case a marketplace app needs in-case the hubspot standard object or additional properties can’t fulfill requirement of the marketplace app. Even though the doc mentioned App objects provide the same flexibility of custom objects Overview of app objects - HubSpot docs , i can share the individual record of Custom object(created by super-admin in enterprise plan) but not the App object. Because it not supported by HubSpot's CRM Permision framework Currently as you mentioned, the user can view the record of App object, if he is the owner or super-admin so granular permissions like “View All Records” permission sets and individual record sharing to users/teams are not available for App Objects I was able to assign permission set(view all [App object]) to user, then a user can view all the records of the App object. Our requirement is to share the record by sharing(preferred) or via assigning permission set. CC: @stassey

Hi there @ramkumar1021, Thank you for your patience. This is a known platform restriction, not a bug. App Objects (created via marketplace apps) are not supported by HubSpot’s CRM Permissions framework, so granular permissions like “View All Records” permission sets and individual record sharing to users/teams are not available for App Objects. Access to App Object records is controlled at the object-type level via app permissions (scopes), not at the record level. I hope this helps! Cassie, Community Manager

Thank you for for the inputs. I never thought about it. i tried via useCrmSearch hook in the card. same no response “correlationId”: “019fd65d-223e-7d69-bd25-66e65d6c24f9” “referenceId”: “4791127b”, “appId”: 48003615, objectType: “1-13307358”

tried it @stassey . it is great to create the custom object in development but this permission thing. i don’t know what to say. is it a bug or restriction ? what is the cause of this behavior ? really tired of hubspot developer experience. it would be help if this resolved. i thought i had break through in the integration development. nah just walls and hurtles.

PS: I tried published integrations named “Applicant Tracking System ATS”. It features APP object. i created one from super admin and tried to share it all same. is this permission set bug/issue only for app objects ? @stassey @chighsmith Please note - this post has been edited by a Community moderator to ensure it adheres to our Community Guidelines.

@stassey following up the question. if possible can i get a clear answer for it. It is important for me

Hi @ramkumar1021, I am looking into this further with the team :slight_smile: I will keep you updated on next steps. Cassie, Community Manager

That would be great. if you said is true, Hubspot needs put some explanation or something about this in the app object section. I tried again this time, now it is updating idk what happened (bug or glitch) or hubspot fixed it. currently it works :slight_smile: .

@chighsmith IDK if the respective team pushed the changes. Currently working, thanks :slight_smile: :heart: . Really Appreciate that.

Glad it is working now! Yes, it definitely seems like there was an error in HubSpot or something. I hope it will remain fixed. Thank you for the information!

This is great to hear! Glad this is resolved :slight_smile: Cassie, Community Manager

Sharing issue on App object's record

Develop, Build & Integrate APIs & Integrations

ramkumar1021 August 11, 2026, 7:17am 19

One more thing, this individual (or selected) record sharing options is still disabled.

Topic		Replies	Views
Enable record sharing for APP object APIs & Integrations	9	118	October 9, 2026
Enable record sharing for APP object - idea HubSpot Ideas object	0	20	October 7, 2026
Private Apps granular custom objects permissions HubSpot Ideas api	1	590	August 4, 2025
hubspot permission not work CRM crm	6	1416	December 10, 2024
Private Apps granular custom objects permissions APIs & Integrations cms-content	2	1491	November 17, 2023

Sharing issue on App object's record

Related topics