Hubspot Support Here!
A customer suggested that it would be helpful to be able to set a specific time frame in which they would automatically be set to active to receive incoming chats! I am creating this post in their behalf in hopes that others may have a similar request!
Hi @04658,
Other users have already requested this in the HubSpot Ideas section: Auto-set chat agents to Away at the end of business hours
I’d recommend upvoting and commenting with your individual perspective. The product team reviews these requests based on their popularity.
If you want to help others find this request more easily, you can do so by accepting my post as a reply.
Best regards!