Set Line Item property in Workflows

It would be incredibly helpful to have the ability to set a line item property in a workflow using the “Set property value”. Currently, “Line Item” is not an option.

This would help us as we have revenue reporting fields on our line items/products that we’ll now have to manually set.

I looked in the “build a Quote” workflow thinking it might be an option in there, and didn’t see it there either. This would be good for sales teams increasing efficiency for sure.

+1

Line Item properties do not seem exposed to workflows and I too would like this ability.

I have this recurring scenario where I encounter something (seemingly basic) I need to do in HubSpot, am unable to achieve it in the product, search the web, and find a community idea post confirming that the functionality I need doesn’t exist. It’s frustrating.

I would like this as well!

I am unable to do many of the things i was able to do easily in Salesforce because this is not a feature.

I Agree with Arnika, this is a basic feature in Salesforce, Dynamics 365 and ServiceNow; I am trying to get a line item name as part of a deal based workflow and currently perplexed why this seems out of reach in hubspot?

we need to have the ability to setup and copy product properties in a workflow.

The ability to create workflows around line items would be incredibly helpful.

Workflows can map data from one field to another across objects pretty well, except for line items. This is a weird exception, and the productivity improvements of being able to include line items in automation, and just generally bringing them more in line with how other objects work, would be significant.

+1 this is needed

Yes, love this idea. This would be very helpful!

This is very important for our organization. How else can we automate building quotes that need line items displayed?

This would also be very helpful to our company. For example, we would like to track a warranty period for our devices (tracked as line items) whose start date would be automatically set upon changing the status of the deal to “shipped”. Of course, we could add this as a deal property, however, some deals contain multiple line items, which makes this a pretty poor solution. Please implement this!

Frustrating that this can’t be done yet, seems like practical and logical functionality to add.

I agree - this would be very useful!

Adding an upvote to this as my org. could definitely make use of this, moreover specifically the ability to set line item cost based on which company a deal is associated to (i.e. some companies will have their own agreed rates and having to manually override this every time you create a deal for them is an unacceptable amount of manual work)

+1 to feature request!

+1 - Workflows should have access to all data objects.

I really needed this when I had to change the product type of nearly 4000 line items. So yes it would be a great thing to have.

This would be really helpful to automate some line item manual entry

My use case for my client is that we need to copy information from the Deal level (such as Deal type) to the Line Item, to enable us to run reporting accurately. So I would like to see the functionality to copy Deal property values to their Line Items with workflow. We can copy from Line Item to Deal, but we need the reverse.

Or perhaps this could be made possible with the new ‘adanced calculation property’ feature? This is available on other objects, but not on Products right now.

Any update on when this will be implemented?