Hi, I’m creating a nurturing strategy and based on what people clicked on a form I want to trigger a workflow for them to recieve an email about that topic. Can this be done? The part where I segment people by option clicked on a form?
Hi @MariaDuenas,
Do you mean which choice the contact makes in a property with selection options?
If so, you would do the following:
- Enroll contacts into the workflow based on the form submission:
- Add a branch (and/or branch) and create one branch per selected option: Use branches in workflows
- In each branch, add an automated email suitable for that choice: Send automated emails in workflows
Let me know if you have any follow-up questions!
Already solved by filtering based on contact properties