search for contacts

hi,

please, can you explain how the search works for contacts?

we have detected issues when searching for contacts in the log meeting section:

1- when you search in Contact objects, just typing 3 digits we get a clear list of results and the deasired contact is inclued in the first position in the list

2- when logging a meeting, when searching the contact, even the contact being associated to the company, when typing the 3 digits, it doesn’t show the same results,

this is creating confusion in the sales teams, many times need to add even 6 or 7 digits to get to the contact

Hi @EGONZALOPALOM,

These searches behave differently because they were probably developed by different product teams within HubSpot - and thus not 100% aligned.

You can flag this with HubSpot support as a bug or request similar behaviour by posting in the HubSpot Ideas section of the community - but the chances of a quick resolution are (based on experience) slim.

It’s easiest to just accept it and adjust accordingly, unfortunately.

Best regards!