Hello! I have 2 concern:
1. Does the deal owner and the contact person who is booked in the round robin would be the same?
2. For the reschedule or resubmit, how can we make sure that they will get the same person that they booked in the round robin?
Hi @JParagas,
The “Prioritize contact owner” setting in round robin meeting links refers to the contact owner. This contact owner, while usually not the case, can be different from the deal owner, yes.
If you turned on the Prioritize contact owner setting, when a contact schedules a meeting they will be asked to enter their email address. If they’re an owned contact in your account, their owner’s scheduling page will display. I haven’t tested this but I’d expect this to behave the same way for rescheduled meetings.
Best regards!