It would be very useful to be able to prioritise Round Robin meeting links based on custom fields rather than just contact owner. We have different teams so multiple different people could be the “owners” of a single contact. Being able to choose to prioritise Round Robin meetings based on different fields would really help.
Status: Not Currently Planned
Status history
Our company also could have multiple owners based on different scenarios, so we do not use the Contact Owner, but rather custom user properties. We NEED the ability to prioritize our custom user properties instead of contact owner for our Round Robin meetings. It’s a very large issue for our company because clients are scheduling meetings with the wrong reps.
Currently, when setting up a round robin meeting link, you can select the option to prioritize contact owner and only show their calendar. However, that only takes into account the default owner field. If you have multiple hubspot user fields on a contact record, it doesn’t take into account those other owners. It would be nice if you could select the particular user field you want to prioritize in a round robin meeting.
Agreed! Any custom “owner” property should be usable for meeting event prioritization.
This would be awesome to have. We have customer-facing round-robin meeting links that need to look at a different owner property as we maintain <Contact Owner> to be our Sales reps!
Yes this would be fantastic, I’ve just come across the issue for a discovery call round robin I’m creating for one of our sales teams and would love to see this implemented so that our custom ownership fields are prioritised.
I need this to route Enterprise vs. Mid Market. Now we will have to manually re-book to accomodate the misassignment.
Seems like a pretty easy feature to implement. You are already querying the contact owner as part of the base functionality, so pointing to a different field doesn’t seem that hard.
This would be extremely helpfull for our business too.
Yeah, nothing to add except that this could be very helpful.
Agreed. It’s very likely that our organization is going to leave Hubspot in favor of Calendly since we need this functionality. There are certain reps that should be getting priority of meetings, and that functionality is currently not supporting in Hubspots “Fisher Price” scheduling tools.
Yes we long for the feature
We need this !
We need this so bad, please do this
This is a must! We really need this. All of the other meetings tools have this.
This would be amazing! Please implemenet this
We’ve been waiting for this super helpful feature for ages and can’t quite understand why Hubspot still hasn’t implemented it. It would be so **bleep** helpful!
+1 
+1 - seems like a no-brainer.
Hello everyone!
I’m Melissa, the Product Manager for the Meetings tool at HubSpot. Thank you so much for sharing your feedback. I understand the need to be able to customize how you route your meetings to desired owners. We currently do not have plans for this work as my team is prioritizing other enhancements to HubSpot Meetings. However, I will absolutely keep this feedback in mind for future planning.
If you would like to chat about what we are currently working on, I’m happy to meet! https://www.hubspot.com/meetings/mparham
Thank you,
Melissa
Thank you for the response Melissa. I appreciate the transparency, I understand it’s hard to communite externally. It would have been nice to get a response earlier, considering this thread is 5 years old. It may or may not be a helpful data point, but our organization migrated off Hubspot for meetings in favor of Calendly three years ago - mainly due to lack of supported functionality that we needed out of a fully baked scheduling tool. And I would encourage others to do the same, if you find that the Hubspot workflows and support aren’t conducive to your workflows, don’t make the mistake we did: where we spent a few years trying to force a square peg into a round hole, instead re-evaluate what tools are best for your business. Cheers.