Hi all,
Recently, we created a round robin meeting widget on HS.
By activating it, a pop-in automatically appeared on our website at the first connection of a visitor (see attached). We have the Wordpress Hubspot plugin installed on our website.
It is impossible to remove this pop-in in the Wordpress plugin, plus the pop-in looks all broken. The only way to remove it is to disable completely the plug-in in Wordpress, which is clearly not the best solution 
Have you ever encountered such a behavior ?
How could we configure this round robin to avoid the pop-up to appear on the website ?
Thank you very much.
Julien
Hi @JuCastel
Thank you for reaching out to the Community!
I’d like to invite some community members who are subject matter experts to join this conversation.
@karstenkoehler @RubenBurdin @TomM2 - Would you be able to share any insights on this? Your expertise would be greatly appreciated.
Best,
Victor
Hi @JuCastel ,
What you’re seeing is expected: when you activate a round robin meeting link, HubSpot automatically enables the meetings “scheduling pop-up” on your connected site. In WordPress, the HubSpot plugin injects that script by default, which is why disabling the plugin removes the pop-in entirely.
To stop the pop-up without killing the whole plugin, go into your HubSpot portal > Settings > Tools > Website > Meetings. There you can toggle off the “meetings pop-up widget” (sometimes phrased as scheduling pop-up). HubSpot explains how to manage or disable meeting widgets here:
(Create scheduling pages with the meetings tool )
(Create calls-to-action (CTAs) )
If you still want the meeting scheduler available but not as a pop-up, you can instead embed the meeting link manually. Grab the embed code from the meeting link in HubSpot and pastee it into a WordPress block (or even use an iframe or button that opens in a new tab). That way you keep the functionality but with a cleaner design
One more idea: sometimes caching plugins or theme conflicts make the widget look “broken.” Clearing cache or switching to HubSpot’s async embed snippet rather than the default can help tidy the rendering.
And just to connect dots: in cases like this where HubSpot adds auto-behaviors you don’t want, some teams centralize how scripts are injected. A sync platform like Stacksync helps keep CRM and CMS aligned without relying on the HubSpot plugin to push widgets, so you control when and how scheduling surfaces appear.
Hope this helps.
Hi @RubenBurdin
Thanks for the detailed answer.
As a super admin, I tried to find the path you mentioned in the Settings, but I could not find “Settings > Tools > Website > Meetings”, there is no “Website” entry under Tools (as you can see below).
As I am not the creator of this round robin schedule, I willtry to ask the user to go and see if he can edit anything in his meeting settings.
I read the help pages you sent as well, but could not find the right answer to this particular issue unfortunately.
If you (or anyone else) has any other tips, that would be great.
Thanks again.
Hi there,
To give you a bit more info on this, I added a screenshot of the pop-up displayed on my website : it looks like a 404 error message :
As you can see, the UX is terrible, and the only way to make this pop-up disappear is to deactivate the Wordpress plug-in.
Please help if anyone has experienced the same issue.
Thank you
Hey @JuCastel
I’m pulling in some more experts to get more eyes on this. 
Hey @RSchweighart @Nagarjoon @danmoyle any thoughts on this when you get a chance? We’d appreciate your help.
Thanks, Victor
Hi all,
I finally found the root of the issue. It turns out that someone in our organization created a CTA pop-up in Marketing > CTAs. And this pop-up was trying to fetch the meeting link of the round robin, but without any availability, which causes the 404 error.
Anyway, it is resolved.
Thank you.
