Reverse Proxy Verification Failed

The last two drop down or my Reverse proxy verification page says failed. What do I do?

I am building and hosting my domain on Hubspot CMS without a third party reverse proxy CDN. While connecting my domain on Hubspot cms, I allowed it to be connected with Hubspot CDN.

I have also confirmed that my records have been correctly updated on my namecheap advanced DNS.

Yet the reverse proxy verification still says failed. Specifically the last two drop down on the reverse proxy verification page (CMS PAGE EDGE that says how to fix it is that “Make sure your reverse proxy forwards the required HTTP headers: X-Forwarded-For (set to the client IP address), X-HubSpot-Trust-Forwarded-For (set to ‘true’), and X-HS-Public-Host (set to” )
AND THE
(CDN reverse proxy, which says “Directly connected to Hubspot CDN.
domain is no longer connected via reverse proxy.
it is not allowed to point directly on Hubspot CDN”)

Hi @mmenimudoh1 and welcome, it’s a pleasure to have you here!

Thanks for asking the HubSpot Community!

To start with, I’d like to share these resources that can help:

I’d love to hear from our Top Experts on this: Hi @Anton, @evaldas and @Mike_Eastwood do you have any tips on what could help fix the failed reverse proxy verification, please?

Thanks so much and have a wonderful day! :sun:

Bérangère

Thank you do much @Berangere, I appreciate your response. I will share one more screenshot of my domain connection process to confirm whether or not I had the bottom toggled rightly, or whether I selected the right option.

The screenshot here shows a prompt on reverse proxy/CDN request while I was connecting my domain on Hubspot,it asked whether I want to on/off.

I’m not even sure whether it is on or off as it is now, and I don’t know what is it implies to be on or off.

Let me clarify again that I don’t have anything to do with claudfare, Nginx, HAProxy or any other one.
I simply purchased my domain with namecheap and build my website in Hubspot CRM. Nothing more.

I believe the above clarification will help you assist me in resolving this.

Thank you, as I anticipate your assistant.

I can’t share the screenshot I wish to show you when I’m replying now.

I will just make another new post to include the screenshot

@Berangere, this is a continuation of my first post. I will share one more screenshot of my domain connection process to confirm whether or not I had the bottom toggled rightly, or whether I selected the right option.

The screenshot here shows a prompt on reverse proxy/CDN request, whether I want to on/off it.

I’m not even sure whether it is on or off as it is now, and what is the implication of being on or off.

Let me clarify again that I don’t have anything to do with claudfare, Nginx, HAProxy or any other one. I don’t want to include any third party, I don’t know why it says reverse proxy verification failed. And my website wouldn’t go live after connecting my domain and it shows “connected” on Hubspot.

I simply purchased my domain with namecheap and build my website in Hubspot CRM. Nothing more.

I believe the above clarification will help you assist me in resolving this, and in determining whether I should have toggled the botton the other way.

Thank you, as I anticipate your assistant.

Hi @mmenimudoh1 and thanks so much for sharing these additional screenshots and information!

Hi @Anton, @evaldas and @Mike_Eastwood do you have any insights to share with @mmenimudoh1 regarding the “Connect with HubSpot’s built-in content delivery network (CDN)” toggle and the rest, please?

Have a lovely day and thanks so much!

Bérangère