Are there any reports out there that can take all of my workflows, combine them together in one giant org chart, and show me the following?
- How many customers are stuck at each phase
- How long customers usually take between each phase
- How many times a certain customer has gone through a specific workflow
A flowchart structured like an organizational chart and visibly showing where friction exists in a marketing, sales, or customer service process would be extremely helpful, especially when explaining it to senior leadership.
And once this is possible, it would be fun to hook it up to an AI model where you can plug in your ICP and test it on AI agents in your ICP before launching it to see if they discover any friction points first.