AlbinP
August 11, 2022, 4:39pm
1
Hi community
I am looking to create a report that is plotting the people who became Subscriber, per week.
I created a report from a template, then set the following:
Date property = “Became a subscriber date”
Date range = “Custom date range > 2022-01-01 to 2022-12-31”
Frequency = “Weekly”
However, the results are showing me contacts who became subscribers on 2020-11-02 (clearly out of the date range).
You can see the attached screenshots to see what I have so far.
Do you know what’s going on? Did I do something wrong here?
Thank you in advance for your help
Hi @AlbinP
You are plotting the data based on Contact Create Date rather than Became a Subscriber Date.
Hope this helps?
AlbinP
August 12, 2022, 1:48pm
3
Hi Phil,
Thank you for your answer
So from what I understand, the graph is on the “Contact Create Date” no matter the value I am setting in the “Date property”, right?
The “Date property” is just for filtering, and in no case being used for plotting?
Hi @AlbinP
Correct, in your screenshot, Became a subscriber date is being used to filter the contacts that appear in the report.
However, you also need to add Became a subscriber date to the data as a Selected property in Properties, then use this as the main value in the visualisation.
Hope that helps?
AlbinP
August 16, 2022, 12:56pm
5
Hi @Phil_Vallender
That’s perfectly clear! Thank you for your help on that
Cheers!