Remove Contacts from Static List via upload

Smart CRM & Sales Hub CRM
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Hi All

Is it possible to remove Contacts from a Static List as part of an upload?

I have a number of changes to make to about 120 Contacts so would prefer not to have to go through each one manually. One of the changes is to remove them from a Static List. Is it possible, and how do I do it, to do this change as part of the upload with all the other changes?

(Obviously, adding them to a Static List is easy on upload)

Thanks!

Robin

2

Hi @Robin_Miller,

No, contacts cannot be removed from static lists via upload. Here’s what I would suggest:

  1. Create an list that contains all of the contacts from your static list (continue using the active list from now on)
  2. Run your import
  3. In your active list from step 1, add a criterion for list membership and exclude contacts from the list imported in step 2
  4. If you need to end up with a static list again, simply convert the active list from step 1/3 into a static one again

Let me know if you have more detailed questions about any of the steps!

3

Hi Karsten

Thanks for this, interesting workaround.

I have Workflows that interact with the current Static List so I’ll need to think through whether or not to implement your solution, considering. But thanks for the help!

Robin

4

Hi @Robin_Miller

so there is no way of adding/removing contacts from a list from an upload

but you can do this with a workflow or throughout the API.

So if you have a PRO licence and you have automations

you can choose a criteria of enrollment and then choose this actions

Screenshot 2024-12-10 at 18.29.32.png
Screenshot 2024-12-10 at 18.29.32.png884×472 50.3 KB

Hope this helps

5

Hi @Robin_Miller,
No, the HubSpot UI does not allow you to remove contacts from the Static List during deployment.

Solution using API:

You can use HubSpot’s API to remove contacts from the Static List. Specifically, you will use the Lists API and the Contacts API to systematically remove contacts.

Another solution:

Another option is to update a property (e.g., “remove from static list = yes”) during creation. Once the property is updated, you can create a filter based on this property and manually remove contacts from the static list in bulk.
Best regards!