Re: How do I delete all logged emails?

CRM & Sales CRM
1

Hello Jenny, can you confirm how you delete a single email from hubspot?

2

Hi @JFurse

Thank you for reaching out

I’ve moved your reply as a new post as the thread was older.

If you hover your mouse on a specific sales email on your contact timeline, you should see the option to delete the email.

Hope that helps.
Have a lovely day,
Tiphaine.

3

So do we have to delete each email individually or can we bulk delete so that no one on our team can see these emails anymore as well?

4

Hi @EKo, I hope you are doing well!

I understand that you’re looking to delete logged emails; one thing to note about this is that emails can only be deleted from a record they were logged to. This means you’ll need to manually delete each email from the Contact record.

Hope this helps clarify,

Diana

5

Hi Guys,

same problem here where we have private or sensitive information logged on hubspot. Ideally we should be able to delete emails in bulk - for example filtering by a contact or keyword.

I believe this is very important and urgent for lots of users in Hubspot. Can we have this feature? Otherwise we will have to delete emails one by one.

6

Exactly. Hubspot is so difficult to use at times.

7

The question was to delete all logged emails. I have the same challenge. I accidentally was copying everything.

8

Same problem. We want to delete any logged email with a given age. Examply - delete all logged email prior to 12/31/2022

9

Hi @JFurse and everyone,

This is now possible via the email index page. Here’s what you do:

  • Navigate to Menu > CRM > Contacts
  • Click the blue “Contacts” headline in the top left to access the dropdown of all index pages
  • Select “Emails”
  • Select records and bulk delete like you would with any other object type

Best regards

10

it worked! thanks very much!