Quotes w/o site header HTML

Marketing & Content Hub GDPR
1

Hi,

we are using a 3rd party tool for GDPR compliance (truendo) which is called in the site header HTML (javascript).

Now, when I create a quote - even on a subdomain where I delete the site header HTML - the cookie banner is shown when the quote is generated in via the download button.

cookiebanner.png
cookiebanner.png1653×2339 65 KB

Does anybody have a clue how I can avoid this?

Thank you!

2

@TStenitzer if it were me, I’d start with the Truendo side for exclusion rules in where the banner shows. I think because it’s on your HubSpot domain (even a subdomain), a site-wide banner will show on all pages. Also, I’m not GDPR lawyer, but I think that would be required and difficult to exclude.

3

Hi! We are having exactly the same problem. Have you solved the problem? If so, how?

Any help would be appreciated. Thank you very much!