Hello, I have A LOT of Quarantined contacts. They are legit, I have used them in other email systems. Hubspot has marked them all as Quarantined contact. I have them all subscribed with consent. How do I fix this?
Hi @anagle,
You can find the required steps here: Understand and manage quarantined contacts
Best regards
This is not helpful at all. I have had no problem with other email campaign platforms. I do not know what to do at this point. It’s almost 100% of the contacts.
@anagle these are the official required steps by HubSpot - don’t shoot the messenger.
It would be helpful to get more advice and actual help, not a comment like this. I do not know what to do at this point and I am very confused.
@anagle which parts under the linked article are unclear?
Hey @anagle,
I wanted to jump in and share a quick reminder that this forum is a peer-to-peer space. Our members and Champions are volunteers who jump in to share their expertise and help others troubleshoot. While it’s okay to disagree with a suggestion, we ask that everyone keeps their interactions kind and constructive so the community remains a helpful place for everyone.
If the above article doesn’t address your specific situation, it might help to share a bit more context here. For example, how your contacts were originally collected and what subscription consent method you’re using. That could help our community get a better sense of what’s going on.
Thank you!
Sam, Community Manager