I am having an issue getting the featured image on a new product to populate. I’ve reduced the file’s size as well as completely changed it, and it just refuses to populate on the product page. It shows the image on the preview of the product, but not the actual product page itself. Does anyone have any advice? Is there anything I can do to fix this?
Hi, @RCavitt 
Have you tried using a cache buster as suggested by @Jnix284 — HubDB content showing in preview, but not when published. Otherwise, as she noted, it’s difficult to understand root causes without being able to use the dev console and peek under the hood.
Best,
Jaycee
Hi @RCavitt ,
can you share a screenshot of this, so I’m entirely sure where you’re looking at and that we’re on the same page?
What I have in mind is that it might be the referencing to the image. If you make sure that there’s alt text for the image definition within the code, then when you’re on the actual page, you should see that. If you see it, it means that the source location for the image is not referenced correctly. Perhaps it works in the preview, because it’s using a relative source, yet that doesn’t work for the actual site.
Once I see a screenshot of the pages - preview and real one, and ideally a copy of the line of code where you reference the image, I can give you more ideas.
Thanks,
Eli
Moderator note: While this solution may not address the original poster’s specific situation, it could be helpful for other community members facing similar challenges.