Problem with Non-Hubspot Form Detection

Marketing & Content Lead Capture Tools
1

Hello all - we have a sign-up form on our website that we would like to feed into Hubspot to populate our CRM and trigger a free trial email workflow.

Having talked to support and checked all of the troubleshooting items, I can’t figure out for sure what we’re missing. One thing of note is that the form has a “password” field. I know that you can’t make native Hubspot forms with a password field, but does having such a field also prevent Hubspot from importing non-Hubspot form submissions?

The form is on this page - Sign Up | Endtest.

2

@ACarey what is the website built on? wordpress, squarespace, etc

3

Webflow

4

Have you integrated the HubSpot forms from the webflow side?
https://university.webflow.com/lesson/hubspot-forms-integration

5

Would you mind clarifying what you mean by “integrated”? I’m pretty sure
Hubspot doesn’t allow you to create a Hubspot form with a “password” field,
so I think it has to be a non-Hubspot form. Sorry if I’m not understanding
your question!

6

You have to integrate HubSpot from the Webflow side and do the field mapping from there as well.

The password field is not currently a function that is supported.

7

Great, thank you. Will try that and let you know how we fare. Appreciate
your help!

8

No problem! Feel free to mark this post as resolved :rocket: