problem synchronization with google contacts

Hi!

I’m trying to synchronize my google contacts with hubspot. While setting up the synchronization with the official integration, I can’t assign a field (address work) from google contacts to a user-defined field in hubspot. It’s of the same type (single line). Any ideas what I can do?

I’ve licensed “Starter platform”, which includes operations hub starter.

Many thanks in advance,

Verena

Hi @VPankoke,
Thank you for asking the Community!
I understand that you are using the “Google Contacts” integration and you are tying to map the work email address with a HubSpot user. Please let me know if that’s not the case.
Is the HubSpot user a property in HubSpot?
Or is it just a user created in the settings of the account?
I’d be happy to put you in touch with some of our Top Experts and some of our Community Members: Hi @KelsReyes, @RCox, @MiriamPeterson, @danmoyle, @johnelmer and @Shadab_Khan do you have suggestions to help @VPankoke, please?
Thanks a lot and have a brilliant day!
Best,
Bérangère

Hi Bérangère,

first of all, thanks for quick answer.

What I wanted to achieve is to map the work postal address to a custom created field in Hubspot, called “work address”. And hubspot doesn’t allow me to do so. Please have a look onto the screenshot.

Regarding your question “Is the HubSpot user a property in HubSpot?” I don’t really understand what you mean by this. I’m the one and only user in this hubspot account.

Best,

Verena

@VPankoke so in data sync some HubSpot properties are actually off-limits, what you can do is Create a custom property and map that to Google Contacts property.