It would be beneficial to have a feature within the feedback survey tools that recognizes contacts’ emails and limits the amount of times they submit a survey. This will allow HubSpot users to have clean data and not having repeated survey responses outweight other contacts’ responses.
Status: Idea Submitted
This is critical for any good survey collection. Not sure why it isn’t already a feature but it really needs to happen.
+1 Preventing contacts from submitting surveys multiple times allows for cleaner data
+1 -- The spam contacts sending multiple surveys in is extremely annoying. Please make this a reality.
Please make enable this feature as the same contacts may have several deals going on at once, and using it as a trigger may bombard them with surveys. This is practically the complete opposite of client satisfaction.
This should be a no-brainer for surveys. Allowing multiple responses from the same user skews results, rendering the survey useless. Please prioritize this fix, HS.
Jap, an absolute no-brainer, indeed. Can not believe multiple submissions are even a thing!
Upvote on this one! Survey should say “Thanks for your feedback” if you try to take it again.
Upvote