portalId in Webhook payload

Smart CRM & Sales Hub CRM
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1

What is exacly the “portalId” that comes into the webhook

“contact.propertyChange” payload? Is this something related with the owner ID? Is there a way for me to get the contact’s owner information from this portalId? If not, how can I get the owner info from the payload that comes from webhook?

2

Hi @RAraujo0

The objectId is what you can use to get the Contact.

The portalId is the “Hub ID” of the HubSpot Portal that sent the payload.

Here’s a full list of the properties in the Webhook Payload.

Have fun

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of Webalite a HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world’s first automated HubSpot Portal Audit that helps you work smarter with HubSpot.

3

Hello Mike, thank you for your response.

I’m not able to get the contact only with the "objectId ". I need some information about the owner so I can retrieve the token information. I would need the ownerId or userId for example.

4

Hi @RAraujo0

You will need to get the Contact from the Contacts API and specify the Owner Property (hubspot_owner_id) in your request, you can then use the API to get the Owner.

Not sure what you mean by “retrieve the token information”.

Have fun

Mike

5

Hello Mike, the problem is that to use the Contact API I will need the “hubspot_owner_id”, but I dont know what is the owner ID from the webhook payload. I only have the object ID.

6

Hi @RAraujo0

Just to clarify - the process to find the Owner of a Contact is:

  1. The Webhook sends the Contact JSON to your system
  2. Your system uses the Contact ID (object ID) to get the Owner ID (hubspot_owner_id) from the HubSpot API
  3. Your system uses the Owner ID (hubspot_owner_id) to get the Owner from HubSpot.

Is this what you wanted to acheive?

Mike

7

I figured out on how to use the portal Id to authenticate and get the cotact info using the contat API. Thank you.

8

Hello Mike_Eastwood, thank you for your responses. I figured out on how to use the portal Id to identify the owner of the contact.