Hi!
We’re experiencing the paradox that when subscribers are in multiple email sequences, they get too many emails at once. The main problem being them being in an automated general newsletter sequence and a longer email sequence for a product they’ve bought.
So we were looking for a way to control that they would only be actively sent emails from one workflow at the time. We didn’t really find anything, and the workaround will be more of a placebo in the long run, but we’d really love a function in workflows that pauses contacts from receiving emails when x trigger is activted. Like with the unenroll or goal setting, only that they stay in the workflow and maybe miss a few emails/pause on a step until they are no longer in another workflow (x trigger) and then resume their process.
- Christina