Hello guys!
Can someone assist or help me with where to add the code from this link? It is under “Remove Cookies”
By the way, I am using Wix. Also, this was given to me by a HubSpot representative and got disconnected in chat.
We are also using a non-HubSpot form. The problem is, when I try to submit another contact in the contact form, the previous one will be removed, and the new one will be stored because I am using the same browser.
Thanks in advance!
@Mimi22 - This knowledge base article might be a better resource for you to follow than the dev doc: Customize your cookie tracking settings and consent banner
Thanks for the guide!
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Hey @Mimi22 that url is an api, meaning it’s a url for the HubSpot system to receive messages from an external system to. It’s not code that can be embedded on your site, you’ll need to create code which sends data to that url in order to block cookies, this would require some development skills.
Non-HubSpot forms doesn’t allow cookie blocking at the moment, but if you were to switch to HubSpot forms you can enable always create contacts for new email to stop overwrites from happening.
The only other alternative to stop HubSpot cookies dropping would be to remove the HubSpot tracking code from these pages, but that would also stop non-HubSpot forms from launching, or you could create a custom form and integrate it via the form submissions api, however this would also require custom development work.
Ohh okay, I see. Thanks for the information!