I’ve retaken an exam as the date was expiring. I passed the exam, but when I download the certificate, it comes up with the old dates, not the new ones. Please can you help?
Hi @MBeale5 ,
To fix the incorrect date on your HubSpot Academy certificate, try logging out of your account, clearing your browser cache (or using incognito mode), and logging back in to download the certificate again from your Academy Dashboard.
If the date is still wrong, contact HS Support and let them know you retook and passed the exam but the certificate still shows the old dates—they’ll update it for you 
Hi @Sabrinacomai. Thank you for replying so quickly! I’ve cleared my cache and tried in an incognito browser but the incorrect dates are still showing up on the certificate. How can I contact HS Support?