Notify Task Creator when Task is Completed

My company uses the Task function in HubSpot as the official tool to create and assign tasks to other individuals within the organization. One very important part of this will be receiving a notification when a task a person creates for another team member is completed.

Please implement this feature!! I’m surprised this isn’t already a feature given that the Tasks function is so widely used and that this thread has been open for 6 years.

If a user assigns a task to another user, they should have the option to be notified when the task is completed. Otherwise, it adds unnecessary back-and-forth communication, which in some ways defeats the purpose of having automation.

Will this ever be implemented?

I would like to add to this. We use tasks as a way to assign customer support/service actions to team members and the customer support team would like to know when/if a task is completed that they assigned out. This would be a great value add.

Agreed with what Lauren has said above. We have a similar use case as what Lauren outlines - it would be great to have an option to be notified via task completion.

Requesting this also.

Benefits of creation:

  • Correct communication, audit and direction to internal stakeholders and externally with clients when an action has been completed.

@sjudson Hi, this feature seems to be useful and very often requested. The latest comment from the product team is almost 4 years old?! :slightly_smiling_face:

Do you have an update for us?

Adding a comment to this- it kind of defeats the purpose if you don’t know when the task has been completed?

it means an additional step which isn’t ideal.

Purpose of hubspot should be to make the process simpler and getting a completed notification makes perfect sense.

Adding a comment as well. Every time i onboard a new employee into Hubspot this topic comes up and literally everyone is dissapointed when i tell them, that they dont automaticly get feedback when tasks are completed by someone else. This is such a standard feature that is extremely usefull.

Not feeling great about this after 7 years not being on current roadmap. Seems like a perfect option to add, or at least allow a workflow based on Tasks to do another way. Looks like will have to write a local job that connects to the API and does it.

This needs to be done ASAP - I’m unsure why it hasn’t to be honest

Desperately needed!

I also agree. My team has been asking for this for while.

agreed, please add this. it’s been four years.

Seconding every post for the last 6(?) years since it was recommended! Please implement this feature.

Bump - required for simple task management

Please, develop solution for this. It’s a must have!

This feature is must to have, request to develope and roll out this feature quickly.

Please implement this. This would help us so much!!!

It’s frustrating when ideas like this would be such an easy thing to do for the HubSpot community! It’s already in place for tasks that are created in Campaigns. At the very least, it would be helpful to have an extra property on Tasks that let’s you select who the Assigner is; with that in place and that property available in a workflow, it would be an easy workflow to create to send an internal email to the Assigner when the task completes.

This would be vital for us as we are moving away from using Monday.com as our internal PM tool and looking to track tasks throughout the organization.

@sjudson