Not Showing All Form submissions data

Hey,

Some form submissions values have *redacted* as a value. This isn’t happening for all submissions of a form. I am using the form scope. Should we also include the contacts scope? Any idea why I get the redacted values?

Thank you.

Hey, @AMilaios :waving_hand: There are several reasons *redacted* will show up. A bit more details will be helpful.

Questions:

  • Can you share a link to a page with the form? Or DM it to me if there are privacy reasons)
  • What are the fields collecting? — names, emails, etc? Or some form of PII such as SSNs for example?
  • Are you saying this is happening for the same fields, but not for all submissions? Is that correct?
  • From the specific Form page in your HubSpot portal, Marketing > Lead Capture > Forms > Your specific form, are any of the records that display *redacted* also deleted Contact records?

Thank you very much! — Jaycee