We just signed up for Hubspot and we are not receiving any notifications. No bell icon notifications, no desktop notifications, and no pop-up notifications. We can see activity within the activity log it’s just not notifying us that it’s there. All the settings are correct, all permissions are turned on, and we have the sales chrome extension. The troubleshooting steps we have taken so far are:
Logging out and clearing cookies and data.
Turning all notifications off and then back on again.
Opening Hubspot from different browsers like chrome and edge.
Any help with this would be much appreciated. Thank you!
Are you referring to notifications for all HubSpot tools or for a specific tool such as email opens? Is your entire team experiencing this same behavior? The more details you can include on the notifications (which HubSpot tool or feature they are connected with) and screenshots, the better the community can assist with the next steps.
It seems to send notifications now when somebody assigns a contact or task, and for calendar events, but we still do not receive email open notifications or notifications when somebody replies to our emails. We currently have two users on HubSpot and we are both experiencing the same issue. All settings for email are checked, but my screenshot is the only setting I could find relating to email notifications. The bell Icon seems to be greyed out but we are not receiving pop-ups or browser notifications either.
