Hi, I have a question regarding the newsletter.
I have created the newsletter and uploaded to Hubspot the contacts I would like to send it to. The problem is that it does not let me select these contacts as recipients of the newsletter.
How do I do this? I also watched a youtube video, but the user was being shown options that I am not shown.
Could you please help me? This is my first time using Hubspot and I am still learning.
Thank you in advance!
Hi @alicemaccari,
The import of your contacts should’ve created a static list: Create segments
This list should appear in the recipients dropdown of the email editor.
Typical mistakes are the following:
- Have you refreshed the email editor? (If the import was done after you started editing the email, the editor will not necessarily see the new list.)
- Is the list a contact list? (If it is a company list, it cannot be used for email sending.)
If that’s not it, can you please share a screenshot of what you’re seeing under Contacts > Lists and what your list name is?
Best regards