Hi All,
I’ve been working with the new Workflow UI that HubSpot has recently started using and I already notice a few issues with it.
1. You can no longer press “Show More” to enlarge your filter criteria
Problem: Because of this, when handling large filters, branches or condition triggers. I can’t use ctrl+f to search for specific conditions that I want to change. with the old format I could press show more on all the filters and search to be taken to the exact field.
2. The lack of icons increase workflow creation time.
Problem: The lack of icons leads to having to read the titles of every field to find the specific one I want as there’s no quick way to identify them, I didn’t even realise how much i used this until I didn’t have it.
Has anyone else noticed any issues or even improvements with the new UI? I’m curious on people’s thoughts.
Hi @HubSpot_Corey,
I agree, I’m not a fan of the recent changes either.
There’s a discussion thread about the new user interface going on here already: https://community.hubspot.com/t5/Lists-Lead-Scoring-Workflows/Why-does-the-workflows-interface-keep-getting-worse/m-p/860834
If you want to join a discussion about the changes, that would be the best place!
In that thread, the product manager for the workflows tool, Megan Legge, has also chimed in already. She’s also hosting a “What’s new in workflows” webinar at the end of the month which should be a good opportunity to get more context and potentially provide feedback: https://www.linkedin.com/posts/meganlegge_whats-new-in-workflows-hubspot-activity-7127648784913719297-DQNl/
Until then, I’d recommend providing feeback through this button / menu in the bottom left corner of the workflow editor:
If you have other users in your portal who dislike the changes, please make sure to also let them know about this way to provide feedback. The product team reviews the feedback.
You can make it easier for other user to find all of this information in one place, summarized, by accepting my reply as a solution. I’d appreciate it, too!
Have a great week!