My published website does not open

Hi

I am not yet ready to use my website, I just want it ready for the day I will be ready to do business using it. There is just one issue, I have published it to check what it will look like and I keep getting an error message instead of the website opening.

When you click on this link, which is the link that i receive after updating the publishing it http://affluent4casts.com/en-za/.

This is the error that appears when i click on the link that has been provided right after publishing:

"Hmmm… can’t reach this page

affluent4casts.com’s server IP address could not be found.

Try:

  • Checking the connection
  • Checking the proxy, firewall, and DNS settings

ERR_NAME_NOT_RESOLVED"

I would kindly like to ask why the latest link is not working?

I look forward to hearing from you

Kind regards

Nthabeleng

Hi @AForecasts, I hope that you are well!
Thank you for asking the Community!
First, I’d like to share these articles that might point you in the right direction:
- Troubleshoot your domain connection
- Update your DNS records
These similar threads might help you:
- The solution from @Jnix284 on this post “Website wont upload to Web (Ive tried pretty much everything, please help)
- The solution from @TomM2 on this post “DNS Problem
Also, I’d love to put you in touch with some of our Top Experts in regards of domain connection and websites: Hi @gabriel-nextiny, @TomM2 and @Jnix284 do you have suggestions to help @AForecasts, please?
Have a lovely day and thanks so much! :heart:
Best,
Bérangère

Hey @AForecasts when I check the a records or cname records for your domain it is showing a connection error:

This would mean the error is not with HubSpot but with your DNS provider. I would recomend checking with support in the place you have registered your domain. There is likely a misconfiguration here.

Once you have solved that, you can connect your domain to HubSpot as normal through this guide.