We need this as well. We have multiple products under multiple subdomains and would like to have multiple KBs, like:
Status: Delivered
Status history
this is a must. when will be this be live?
Hi, we need two Knowledge bases, thats the whole idea of buying two domains for us in the enterprise version.
Is there any beta?
O.
+1
+1 million
We need this as well!
This is really necessary !!!
We are looking for something that supports this option as well! Something external vs. internal.
What solutions have you found in the meantime?
The multi knowledge base feature is something that we need urgently! Any updates on the release?
I’d also love to have another solution in the meantime, especially for the chatbot search. I’m using categories to separate the products, so just being able to filter the chatbot search for a specific category would solve a lot of problems.
This would be helpful for us as well as we not only run multiple brands, but we also have different kinds of relationships to multiple types of suppliers/vendors. We will make do for now but likely look into putting our KB in a seprate CMS or microfrontend, or migrating to a dedicated knowledgebase / support product.
Awesome Idea, we need this as well.
We have multiple products in our company. So separate knowledge base is necessary.
Any estimated time for this feature?
Yes, this please! Wanted to use one knowledge base internally, another for our fleet of drivers, and others for our customers and their end users. Will have to look for another solution for our internal use now.
This would be very helpful given our multiple product lines and our support of our internal team members through Service Hub.
+1 Will be extremely usefull, for example when you need different knowledge bases for different software versions.
This has been In Planning for a long time, any updates on the release date? Can we be beta testers?
Desperate for this, our business is expanding rapidly and it’s affecting our ability to support multiple client types and our own staff.
This would be incredibly useful!
Hubspot recently shared the beta version in a newsletter:
"Enable self-service for your global customer base with a multilingual Knowledge Base (currently in beta). Help customers help themselves in the language they choose. Join the beta for multilingual Knowledge Base. "
I would use that!
I’m actually planning to use the knowledge base for external use, but my team could also use another knowledge base for internal use only.
100% for this. We have a client who runs multiple brand domains and requires separate knowlegdbases for each.