Multiple HubSpot User Property Field Type

Smart CRM & Sales Hub Tips, Tricks & Best Practices
1

Hi HubSpot,
In our case, we need to be able to assign multiple HubSpot users to one company record. I would like to suggest to add the ability to add as Property Field Type “Multiple HubSpot User” similar to how it works with “Multiple Checklist” option. Thank you so much!

2

Hi @Anonymous,

This is now possible:

Create multi-select User properties

  • Last updated: May 28, 2025
  • Scheduled for release - Expected June 9, 2025

What is it?

You can now create HubSpot User properties that are multi-select, enabling you to add multiple record owners in a single property.

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Why does it matter?

HubSpot User properties store a list of users in your HubSpot account. Users selected for this property are treated as record owners and have the same edit permissions for the record as an owner.

Previously, only one HubSpot user could be selected as a value. This constrained your data model in cases where multiple users needed to be owners on a record. For example, you may have a contact record representing a potential customer that is owned by multiple sales team members. Each team member needs record owner permissions so that they can reach out to the contact and make edits to the contact record. Now, this can be achieved with a multi-select User property.

How does it work?

Objects>Settings>Properties

Create a new property and select User as its fieldtype. You will select how many owners can be selected - only one, or multiple. This selection cannot be changed after the property is saved.

Notes:

  • Existing User properties cannot be configured to be multi-select at this time
  • The default HubSpot owner property is not impacted by this change
  • Personalization tokens for multi-select User properties are not yet supported in Marketing Email, but function as expected in Snippets, Sales Emails, and Workflows.

Who gets it?

All hubs and tiers

You can find this beta under Settings > Product updates > All.

Best regards!
cc @CommunityTeam

3

Does this change mean? both user can see contact record if they are assigned or its somethign different?
Example we have records where two hubspot users have to work. I created this property same as explained but when asked users to check they are unablet to see that record