Multi-Step Forms - Required Fields

Status: In Beta

Status history

Can we get an update on this soon? Seems like a major oversight. Maybe just allow Logic to HIde/Unhide the “Next” button until all required Fields are filled in.

This issue still hasn’t been resolved. Looks like dev team has abandoned this, no answer for nearly a month now, and the issue was brought up 2 years ago. This functionality makes forms completely useless. Forms is arguably the most important function in Hubspot. For info capture, framing, and handoff to sales & ops, forms is key. Forms not being able to properly walk a lead through their process, qualify them, and then direct them based on their answers essentially makes the rest of hubspot useless. How this hasn’t become a refund nightmare to them is beyond me. Definitley shopping for another CRM. Rather pay for 2 CRMs if one works that can make us money than sandbag my company for Hubspot to ignore critical functions.

Support said that they “noticed conversion was significantly lower” on forms where each step needs to validate.

Hey HS, that’s the point! Some of us are selling six figure projects and need to add friction to the process and get only the most determined customers, and ask questions in a certain order before they see the next ones. And filtering tire kickers is everything.

If forms have “high conversion” of unqualified, unfiltered, uncategorized, and unframed leads, so what? That’s just a big crowd of unqualified people. Might as well use any other contact form software to run your pipeline that way.

C’mon HS, you can do it! Add step validation.

Any updates to this?

Crazy that this functionality is not available. This needs to be updated if Hubspot is serious about their users adopting the multi-step forms. Please urgently update this.

This is definitely something that needs to be implemented.

It’s quite shocking that this wasn’t rolled out when forms rolled out with multi-step forms. Seems like it should’ve logically been considered.

We are in dire need of this feature, as it is creating very poor customer experience when attempting to onboard customers. Please advise of any updates to this request.

@IMcDonald Please advise if there are any updates to this request. Would love to be a beta tester for this as well.

Not having this feature is causing very poor customer experience for our onboarding process.

Insane that this hasn’t been rolled out to the public. Current implementation creates the ultimate friction when a user gets to the end of a multi step form and can’t submit.

Have we completely abandoned this? We are receiving multiple support tickets from users who are confused because they are unable to submit the form after forgetting to complete required information on the first step…

I’m not sure if anyone else is seeing a change, but I have noticed that since yesterday, you can no longer proceed to the Next step on a form until all required fields are filled out for that step.

The cursor simply turns into a :prohibited:symbol.

It’s great to validation now at the end of each step instead of just at the Submit button, however, it should also have some sort of error message advising the user to fill in all required fields.

Is this working the same for others?

I have noticed the same, it seems HubSpot has implemented this idea but users might be confused why they can’t click Next as there is no error message. I agree that a message advising the user to fill in all required fields should appear when the user tries to click Next.