Currently the Chat bubble is fixed and has options to show by certain time, exit intent & scroll percentage. However, it gets nasty and blocks the content when it appears. So it would be great if it becomes movable (i.e. user can hold the chat-bubble and move it to desired location when required.
Status: Idea Submitted
This would be a great option! Our developers have had to work their CSS magic to move the widget for us so it doesn’t cover content.
This is awesome. I have recently seen it on another mobile website and loved that I could move the chat widget so it doesn’t cover essential information.
The non-movable chat icon is becoming a big accessibility issue as we continue to build websites using HubSpot. The chat icon blocks content, legally required footer links, and sometimes other features such as shopping.
Hacky, customized solutions are difficult to maintain long-term, especially for those of us working for a small but multi-brand company.