When I run https://api.hubapi.com/conversations/v3/conversations/threads, I get no results, but we have conversations in our inbox. Even if I include inboxId (from the inbox endpoint) as a parameter, I do not get any results. Is there something additional that needs to be set up in order to have the messages as threads? Is there a way to extract all messages without the threadId?
Hey @EGant,
You need to also include the inboxId parameter in your request so something like:
GET https://api.hubapi.com/conversations/v3/conversations/threads?inboxId=40323
You can get the inboxId by using GET /conversations/v3/conversations/inboxes
I should have mentioned this in the original post, but even including the inboxId, I do not get any results for threads.
I am running into the same issue, but only receiving half of the response