missing tasks

CRM & Sales CRM
1

Hi

All my tasks are missing, has anyone had this before and can advise on how to get them backl. I can see from the dashboard that they are set and can see the taks in each record but they aren’t showing on the tasks list

2

Hi @JGregory8,

Have you accidentally selected or set a filter which is hiding your tasks (such as due date < today?). I’m using the Beta tasks view, but I know that filters can cause this in any view.
Can you share a screenshot, please?

3

I’m having the same problem… about 120 of my tasks have disappeared. Only a few were left behind… i have only these filters set, which haven’t been changed.

JChamness_0-1677699514247.png
JChamness_0-1677699514247.png550×383 30.5 KB

4

Hi @JChamness, hope you are doing well!

I understand that around 120 tasks assigned to you cannot be find within the CRM at this moment. Sometimes this occurs because the task were deleted and are at the moment in the activity recycle bin on your portal. Please note: only users with Super admin permissions and users with Add and edit users permissions can restore the activity if the deletion occurred within 90 days. Beyond 90 days, the activity will be permanently deleted.

You can restore them from that page. Here’s our KB for how to view the activity recycle bin and restore record in it.

Hope this helps,

Diana