Posting on customer’s behalf - would be great if the Feedback Survey emails had flexible footers that can be edited to include other details that are more accurately reflective of the business!
This idea has been submitted 2 years ago. Is there any chance it will get implemented?
We just added a service seat to use the NPS/Custom Feedback Surveys only to find we couldn’t add legal language our company requires to the footer. In the NPS footer, you can fudge it by creating a new business location, but that is still limited because you can’t use superscripts. We have our different legal footers created as modules…it would be nice to be able to drag and drop those into the surveys as needed.