Make rich text properties available in forms

HubSpot Ideas
,
1

Rich text properties are now out of beta. Great :slightly_smiling_face:

It would be great to also being able to use these properties in forms :slightly_smiling_face:

2

Yes! This will really help us auto-populate use-cases and testimonials when we send users a form to fill out.

3

Seriously. I am so close to being done with Hubspot. I spent an ENTIRE WORK DAY creating elaborate custom properties with the sole purpose of using them in a form for my client to provide rich text answers. I wasted a day yet again trying to make this platform work for me, and it failed me again. It’s bad enough with all the things I can’t do with the starter hub as a solopreneur. This is ridiculous.

4

Is this underway?

5

Please, make it happen. This way form could be used to guide and instruct the customer as he/shi fills out the form.

6

Would this be possible one day?

Did you all find a workaround for this issue?
I am thinking about using an extern form editor and save it in a hubspot property.

7

For us attorneys, this feature would be invaluable. There are times when we require in-depth and comprehensive answers about a case, and this tool could significantly enhance our efficiency.

8

This is a great idea. We have Internal Request forms that create Support Tickets for us in HubSpot and it would save everyone so much time if the staff submitting the request could include screen shots or images in a Rich Text field property on the form itself.

9

I am so suprised this function is missing from HubSpot, would be a basic requirement of all property types could be visible in Forms. I just wanted to use this function to redirect contacts to other site based on a logical connection. Any news if this is in the radar of the product developers?

Thanks

10

Really really need this. The basic ticket description property on forms can’t be used to paste in images, indent code, etc.

11

Hi All,

I managed to get a working rich text editor via the Quill Js: https://quilljs.com/
Via javascript I copy the content of the quill editor in a large textarea of a hubspot form. (load the form via javascript, not the hubl).

// Function to handle the input in the quill-editor:
function saveContent() {
var editorContent = document.getElementById(‘editor’);
editorContentRaw = editorContent.querySelector(“.ql-editor”).innerHTML;
let formField = document.querySelector(“textarea[name=‘profile_discription_rich’]”)
// Create a temporary div element and set its innerHTML
const tempDiv = document.createElement(‘div’);
tempDiv.innerHTML = editorContentRaw;
// Get the innerHTML of the temporary div and set it as the textarea’s value
formField.value = tempDiv.innerHTML;
}
Good luck creating something for yourself!

Marieke

12

My client wants this as well. This would be a very helpful en_hancement to our existing support request form.

13

Adding my support for this functionality.

14

I am adding my support for this, too! Could really use this today.

15

Yes please! I was so excited to be able to create the rich text field and add it to a form so that I can empower my team to create detailed information about the companies they add to the Hubspot CRM.

16

This is just crazy to me that you can’t do this in forms and portals.

17

This is a need! We’re doing an order intake form that will also display content on CMS.

18

Upvoting and comment on behalf of a customer:

We can use multi line text fields in a form, but this doesn’t translate well visually when we use this multi line text field as a personalisation token in an email.

For example, the values from the multi line text field will appear like this in an email:
“> bullet point 1 > bullet point 2 > bullet point 3”

The solution is to use a rich text field in a form to capture the data with the natural line breaks when the contact fills out the form, example below:
> bullet point 1

> bullet point 2

> bullet point 3

We’ve had to look at creating complicated workarounds to achieve the goal of being able to easily use this as a personalisation token in marketing emails and unfortunately this is driving the customer to look at using external platforms to achieve their goal since HubSpot cannot do so.

19

Hi,

Is this basic functionaility going to be added soon for use on Forms ?

20

Agreed. This is needed.