Make form properties "not editable"

HubSpot Ideas
,

Status: Idea Submitted

1

I would like the option, that a customer can not edit a property.
In my case i use utms to automatically fill out properties. Some are hidden some are shown.
One property is the product. I want to show the custom what product they are talking about but dont want to give them the ability to change that. Right now I use two utms for the name. One is hidden and used for automation. One is shown as a richtext property with no effect if they change it.
It works for me right now, but I would like to make life easier.

2

Hi @CElis

That feature is already available for all ENT subscription tiers in HubSpot.

Frank

3

@franksteiner79
Thank you for your fast response.
Maybe I didnt make myself clear enough. I dont want to hide the property from my team. I want to use it in a form for customers.
The customer comes to the form using a utm link already filling out some information. For further information eg. desired quantity the form is used.

CElis_0-1671441902044.png
CElis_0-1671441902044.png1354×412 47.9 KB

If you look at the picture a propect could change the name of the tarifname. I dont want to give them the ability to change that.

4

Hi @CElis

Then the approach of using a hidden form field is the way to go.

Locking form fields seems counterintuitive - at least to me, considering the purpose of a form.

Frank

5

Agreed! Making form fields viewable, but not editable, would be extremely helpful. It’s a happy medium between hidden and editable. There are times when passing along information via a UTM to a form for a contact to see, but not edit, is helpful. This could be passing along important information like an ID or account number. Or for contractual information, it can be helpful to show some of their contract information, without giving them the ability to edit it.