There is a setting for “Make call outcome required” which is great but it will also help to have the same setting for call direction for calls logged manually to remind users to set this and remove data gaps.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Make Call Outcome required | 103 | 40636 | July 10, 2024 | |
| Make Call Outcome required for manually logged calls | 2 | 2140 | September 1, 2023 | |
| Ability to set defaults to Log Call> Direction and Call outcome | 8 | 1956 | April 23, 2026 | |
| Customize Call Outcome options | 137 | 72282 | April 19, 2020 | |
| Make call and meeting types required | 16 | 4028 | April 28, 2026 |