Is it possible to log emails in HubSpot that were sent or received prior to the current date?
Hi @AHodgkin, you can use the forwarding e-mailadress for that, see this link for more information.
Use the forwarding address
Use the forwarding address to log an email reply to the contact record’s timeline. The forwarding address is useful when you need to log an email after you received it. Before you get started, make sure your email client is supported by the forwarding feature.
- In your HubSpot account, click the settings settings icon in the main navigation bar.
- In the left sidebar menu, navigate to Objects > Activities.
- Click the Email Logging tab.
- To the right of the Forwarding Address field, click Copy.
- Navigate to your email inbox and open the email you want to log in HubSpot.
- Forward the email to the copied forwarding address.
That worked. Thank you!
Your welcome!